We are an independent ticket reseller, not affiliated with any venue. Prices may be above or below face value.

Ticket Delivery

Why is there a fee included for the delivery of e-tickets?
The delivery fee for e-tickets allows us to have a system in place to ensure that the e-ticket files are delivered properly from our sellers to each and e...
Wed, 5 Oct, 2016 at 12:18 PM
Can the venue just scan the tickets from my smartphone?
If you purchased Mobile E-tickets, the venue can scan the tickets from your smartphone. If you purchased Email Delivery or Instant Download tickets,...
Fri, 3 Feb, 2017 at 5:00 PM
Am I able to get hard copies of my e-tickets to keep as a souvenir?
As we are not able to request any changes to the delivery method of the tickets, it is the same reason that we are unable to request hard copies of ticket...
Wed, 5 Oct, 2016 at 12:49 PM
Why were printed e-tickets shipped to me?
Many times our sellers will expect to get their tickets as traditional hard stock tickets. Sometimes they will receive e-tickets from the venue and in orde...
Mon, 6 Feb, 2017 at 2:16 PM
What do Special Delivery services include?
There are several different delivery methods sellers will use when they are not able to deliver the tickets via email, electronic transfer, or by shipping ...
Mon, 6 Feb, 2017 at 11:24 AM
Why is there a Special Delivery fee?
The fee applied to all orders marked as Special Delivery is used toward setting up a seamless exchange between you and the seller.
Fri, 16 Dec, 2016 at 1:04 PM
Why does my delivery method have to be Special Delivery?
If the tickets were originally set up to be Paperless tickets or held at the Will Call window, that may be why Special Delivery is the only option. The sel...
Mon, 6 Feb, 2017 at 11:31 AM
Why did I receive an email stating that my Special Delivery order can now ship?
If a seller is able to get the tickets in earlier than they were expecting or in a format that can ship, we will contact our customers to get an address t...
Wed, 5 Oct, 2016 at 1:24 PM
Am I able to change the pickup name for my Special Delivery order?
Yes, you are able to change the pickup name for a Special Delivery order. To do so, please email us with the new name and phone number of the person who w...
Thu, 4 Jan, 2018 at 2:41 PM
What do I do if I run into issues picking up my tickets on the day of the event?
An email will be sent to you with all of the contact information that is needed to pick up your tickets on the day of the event. This will include the num...
Thu, 4 Jan, 2018 at 2:41 PM